Shipping policy
Processing time
Orders are dispatched within 5 working days of purchase from Warsaw, Poland.
Shipping rates
Shipping is charged at checkout based on your delivery location.
| Destination | Rate | Estimated delivery |
|---|---|---|
| Poland | 20 PLN | 2–3 business days |
| European Union | 59 PLN | 5–10 business days |
| United States | 199 PLN | 10–14 business days |
Tracking
All orders are shipped with tracking. You will receive a tracking number by email once your order has been dispatched.
Customs and duties
For orders outside the EU, customs duties and import taxes may apply upon arrival in your country. These charges are the responsibility of the buyer. Ukiyo Studio has no control over customs delays.
Lost or delayed shipments
If your order has not arrived within the estimated timeframe, please contact us at officialukiyostudio@gmail.com, and we will investigate with the courier on your behalf.